Phone Support

New Phone Line Installed and Existing Phone Line Moves

If you need to have a new phone line installed or an existing line moved, please email with the names, room with jack ID’s and phone numbers of those being moved. 

Phone Orders

If you would like to order any phone-related items, including phones, voicemail, headsets, and extension cords, please email with the following information. Please make sure you obtain the approval of the appropriate supervisor before sending the order email.

  • Your name
  • Phone number (if any)
  • Room number and Jack ID
  • Items requested
  • Chartstring 


To request phone support, including to report a broken phone or to reset a voicemail password, please email with the following information:

  • Your name
  • Phone number
  • Room number
  • Description of problem
  • Description of phone, if applicable (ex. Avaya 2410, Avaya 9404,  Cortelco, etc.)