bMail Migration FAQ
Q: When is my account migrating?
A: Berkeley Law accounts are migrating the weekend of May 22nd 2015.
Q: Why are we migrating now?
A: The rest of campus has migrated to bMail over the last several years and the law school is the last user of the old campus email system. Campus needs to retire the old email system at the end of this fiscal year, requiring us to migrate to bMail now
Q: What is bConnected and bMail?
A: bConnected is the campus set of supported collaboration tools, including the Google Apps for Education suite. bMail is the campus name for the Google Apps for Edu email service.
Q: Will my email address change?
A: No , your law.berkeley.edu email address will stay the same
Q: Can I continue to use Thunderbird, Outlook or AppleMail to check my email? What about my phone or tablet?
A: Yes, you can continue to use your phone, tablet and and current desktop email client to check your email. They will have to be reconfigured. It is a quick process and we will be reaching out to everyone to assist them in the transition and we will be having drop-in sessions the week before and weeks after migration to assist anyone with questions or problems.
Campus has an extensive list of support articles for bConnected that can help with the transition
Setting up bMail on Outlook 2010 – please contact firstname.lastname@example.org for AppleMail assistance
Setting up bMail on AppleMail – please contact email@example.com for AppleMail assistance
Q: What if I currently forward my law.berkeley.edu email somewhere else?
A: You will need to re-setup forwarding on your bMail account after your migration is completed. Instructions for setting up email forwarding in bConnected are here:
Q: What about my departmental email accounts?
A: Your departmental accounts will migrate the same as your own @law.berkeley.edu account . After migration individuals will be able to CalNet authenticate to bMail and get a list of the departmental accounts they have access to and log-in. It is similar to the way that you get a list in roundcube now. For people using email client, they will be able to set a bConnected key and use that for logging-in via Thunderbird, outlook or their mobile devices. Similar to how we are ‘merging’ the law and berkeley.edu account, every law departmental account will have a corresponding berkeley.edu account. If you have questions about your departmental account please contact firstname.lastname@example.org
Q: What about my law mailing lists?
A: Law School, and campus, mailing lists are not affected by the migration to bConnected. Your email lists will continue to work the same as they have in the past.
Q: I have question about setting up my phone or tablet , can I bring it in?
A: The law school will have bMail drop-in support in 122 Law Building from May 19th – May 29. You can bring in your device to be configured or ask any migration-related questions you may have.
Q: Are there any training resources for learning about how to use bMail or bConnected?
A: Campus has a set of bMail training videos available online:
These give an overview of using bMail along with the features available. It covers a number of the most common tasks. If you have any questions or would like further training, please send an email to email@example.com
Q: Who do I contact if I have questions about the migration?
A: You can send an email to firstname.lastname@example.org and we will get back to you ASAP. The law school will also have bMail drop-in support in 122 Law Building from May 19th – May 29. You can ask any migration-related questions in person.