Labs

• Hours
• Policies
• Lexis & Westlaw
• Multimedia

Laptops and Home Computers

• Laptop Requirements & Purchase Recommendations
• AirBears/Wireless Status
• Setting up your Wireless
• Laptop Support Services
• Wired Laptop Connectivity
• Exams on Laptops
• Printing from a Laptop
• Antivirus, Anti-Spyware, Firewall Software
• Backing up Your Work

Email

• CalMail (formerly BearMail)
• CalMail Support
• Client Configuration (e.g. Outlook, Thunderbird)

Printers and Printing

• Print Balance
• Printing from a Laptop
• Lexis & Westlaw Printing
• Printer Locations

Remote Access

• WebFiles
• Printing from a Laptop
• Off-Campus Access to Databases (Proxy Server)
• VPN

Further Help

• Laptop Support Services
• Laptop Support Appointments
• Lab Staff & Contact Information
• Software Documentation/Tutorials

Anti-Virus, Anti-Spyware and Firewall Software

New viruses are constantly being released. Malicious code tends to target ubiquitous services such as email and the Microsoft operating systems. Any computer which is connected to the Internet needs to be configured to automatically update itself to protect against attacks.

• Windows Update — This tool is run via the web and Internet Explorer, and can be configured to deliver critical security patches to your PC automatically through the "Automatic Updates" settings accessible via My Computer—Properties, or Control Panel—System.
• Anti-Virus and Firewall software — With a CalNet ID, you may freely download Symantec's Client Security suite from software.berkeley.edu . Symantec's LiveUpdate feature may be set to automatically update your virus definition files. If you already have anti-virus software on your computer, Symantec or otherwise, it is highly recommended that you uninstall it completely before installing the new Symantec Client Security package.

Protecting your computer with the above two products can be as simple as running the free Connecting@Berkeley (C@B) CD available at the Scholar's Workstation, and from Moffitt and Doe Library Reference Desks.

Spyware and adware are small programs that gather and send information from your computer to some external party over your network connection without your knowledge or consent. Often these programs can complicate network activity and lead to performance degradation and system instability. Offenders include popular products such as Gator, CoolWebSearch, Kazaa and the free versions of Weatherbug and DivX.

Spyware and adware removal programs, such as AdAware and Spybot are freely available online.

Security

Joining the campus network—either by docking in the carrels, or by using AirBears—requires that laptops be up-to-date with security patches through Windows Update, e.g. Windows Update, Software Update (Mac) and running updated anti-virus software and a client-side firewall.