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87 Calif. L. Rev. 371  

March, 1999


Toll-Free Vanity Telephone Numbers: Structuring a Trademark Registration and Dispute Settlement Regime

Diana Lock

 
Last spring, the Federal Communications Commission responded to commercial and public demand for toll-free telephone numbers by adding the 877 prefix to the 800 and 888 service access codes. The release of a third, and future, toll-free prefix threatens to cause a flood of trademark litigation related to toll-free vanity telephone numbers. Telephone numbers are protectable as trademarks and often incorporate a company's trademark or trade name. As a result, vanity numbers often represent significant goodwill investments. The introduction of new service access codes will generate conflicts as holders of 800 vanity numbers, such as 800-GO-BEARS, challenge business competitors that reserve equivalent or similar numbers with different prefixes, such as 888-GO-BEARS or 877-GO-BARES. Likewise, the potential for cyberlaw litigation will increase as organizations create new Internet domain name registries, such as ".store" or ".firm," that will compete with the ".com" top level domain.

This Comment proposes that the FCC expand its first-come, first-served registration policy for toll-free numbers by incorporating policies and proposals from the analogous context of Internet domain names. In addition, the author argues that the FCC should encourage businesses with conflicting toll- free vanity telephone numbers to utilize the Patent and Trademark Office's existing framework for trademark challenges and appeals. By adopting procedural mechanisms and legal rules that accommodate problems specific to the toll-free telephone number industry, the FCC will forestall a surge of trademark litigation involving conflicts between holders of toll-free vanity numbers.

Copyright © 1999 by California Law Review, Inc.
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