† J.D., 1996, Georgetown University Law Center; A.B., 1986, University of Chicago. I would like to thank Susan Low Bloch, Richard Chused, Ron Friedmann and the editors of the Berkeley Technology Law Journal for their substantive comments and suggestions. Thanks also go to Kristy, Madeleine, Vivian, William and Roberta Carroll for their patience and support.
†† An earlier version of this article won first prize in the 1996 Berkeley Technology Law Journal Comment Competition.
1. For example, when predicting the benefits made possible by developments in digital technology, the Commerce Department gushed:
2. A recent widespread commercial solicitation on the Internet is an advertisement for the "Euphoria Tape" which exhorts recipients to "[d]o the Euphoria Tape alone the first time, and then with a lover. It's a phenomenon you will feel within the first 3 minutes-what you feel the rest of the time is unbelievable. [The tape is] an audio stimulation of brain centers controlling pleasure." Rusty Coats, Marketers Jamming the Internet with Junk E-mail, SACRAMENTO BEE, Feb. 7, 1996, at D2.
3. Within the industry there is some rivalry between direct marketers and mass marketers; many in the direct marketing industry blame television advertisers for labeling direct mail as "junk mail." See, e.g., James R. Rosenfield, Confessions of a Gasp "Junk Mailer", DIRECT, May 1994, at 82 (pointing out that most television advertising is as much junk as is direct advertising).
4. See id.
5. This is the term used by Internet inhabitants for electronic junk mail. See infra part II.A.
6. The First Amendment to the United States Constitution simply provides: "Congress shall make no law . . . abridging the freedom of speech, or of the press . . . ." U.S. CONST. amend. I.
7. See Project 80's, Inc. v. City of Pocatello, 942 F.2d 635, 639 (9th Cir. 1991); Howard B. Altman, Note, Strangers in the Night: Ordinances Restricting the Hours of Door-to-Door Solicitation, 63 WASH. U. L.Q. 71, 77-78 (1985).
8. See, e.g., Rowan v. United States Post Office, 397 U.S. 728 (1970).
9. See generally Mark S. Nadel, Rings of Privacy: Unsolicited Telephone Calls and the Right of Privacy, 4 YALE J. ON REG. 99 (1986) (referring to cases, statutes and FCC regulations on junk phone calls).
10. See Jennifer L. Radner, Comment, Phone, Fax and Frustration: Electronic Commercial Speech and Nuisance Law, 42 EMORY L.J. 359 (1993).
11. With regard to unsolicited "snail" mail from attorneys, see Shapero v. Kentucky Bar Assoc., 486 U.S. 466 (1988); Katherine A. Laroe, Comment, Much Ado About Barratry: State Regulation of Attorney's Targeted Direct-Mail Solicitation, 25 ST. MARY'S L.J. 1513 (1994). With regard to unsolicited electronic mail from attorneys, see generally Michael L. Winick, et al., Attorney Advertising on the Internet: From Arizona to Texas-Regulating Speech on the Cyber-Frontier, 27 TEX. TECH L. REV. 1487 (1996); Brian G. Gilpin, Note, Attorney Advertising and Solicitation on the Internet: Complying with Ethics Regulations and Netiquette, 13 J. MARSHALL J. COMPUTER & INFO. L. 697 (1995).
12. Valentine v. Chrestensen, 316 U.S. 52, 54 (1942).
13. Virginia State Bd. of Pharmacy v. Virginia Citizens Consumer Council, Inc., 425 U.S. 748, 761-70 (1976).
14. See generally Ronald K. L. Collins & David M. Skover, Commerce & Communication, 71 TEX. L. REV. 697 (1993); Alexander Kozinski & Stuart Banner, Who's Afraid of Commercial Speech?, 76 VA. L. REV. 627 (1990).
15. Central Hudson Gas & Elec. Corp. v. Public Serv. Comm'n, 447 U.S. 557, 564-65 (1980); accord Florida Bar v. Went For It, Inc., 115 S. Ct. 2371, 2375-76 (1995).
16. Edenfield v. Fane, 507 U.S. 761, 770-71 (1993).
17. Rubin v. Coors Brewing Co., 115 S. Ct. 1585, 1592 (1995) (citing Edenfield, 507 U.S. at 770-71).
18. Board of Trustees v. Fox, 492 U.S. 469, 480 (1989).
19. City of Cincinnati v. Discovery Network, Inc., 507 U.S. 410, 418 n.13 (1993) (invalidating city ordinance that selectively banned newsracks belonging to commercial handbill distributors but not those belonging to newspapers).
20. See, e.g., Florida Bar v. Went For It, Inc., 115 S. Ct. 2371 (1995); Ohralik v. Ohio State Bar Ass'n, 436 U.S. 447 (1988).
21. Hynes v. Mayor of Oradell, 425 U.S. 610, 619 (1976).
22. Martin v. City of Struthers, 319 U.S. 141, 145-46 (1943).
23. Id. at 149.
24. E.g., Pennsylvania Alliance for Jobs & Energy v. Council of Munhall, 743 F.2d 182, 185 (3d Cir. 1984).
25. See Central Hudson Gas & Elec. Corp. v. Public Serv. Comm'n, 447 U.S. 557, 564-65 (1980).
26. See Project 80's, Inc. v. City of Pocatello, 942 F.2d 635, 639 (9th Cir. 1991) (holding, on remand from Supreme Court, that even under the Fox "reasonable fit" standard, complete ban on commercial solicitation is unnecessarily broad in furthering the state's interest in protecting privacy and preventing crime).
27. Id. at 638-39.
28. See Postal Notes, WASH. POST, Feb. 21, 1996, at A17 (Postal Service advertisement admonishing the public to respect direct mail and not use phrase "junk mail"). In fact, the United States Postal Service is aggressively seeking to increase the volume of junk mail sent by advertisers. See WALL ST. J., Oct. 25, 1996, at B22 (full-color, full-page advertisement promoting the benefits to advertisers of "direct mail" over mass media advertising).
29. Compare, e.g., Denison Hatch, An Alternative to "Do Not Mail", TARGET MARKETING, March 1995, at 80 (exhorting industry colleagues to challenge negative publicity on junk mail) with Rosenfield, supra note 3, at 82; Phil Herring, Life Beyond the Spreadsheet; the Future of Direct Marketing, FUND RAISING MGMT., January 1992, at 36 (urging direct marketers to accept term "junk mail" and to respond by better targeting audience so that unsolicited mail no longer will be considered "junk").
This rhetorical battle seems ill-advised on several levels. First, it is insulting to people who consider unwanted solicitations to be junk to tell them otherwise. See, e.g., Make Post Office Recycle Junk Mail, WIS. ST. J., Feb. 17, 1996, at 7A (letter to editor) (expressing anger at Post Office advertising campaign against moniker "junk mail"). Second, attaching or removing the label "junk" will not in itself alter consumer behavior. Why, for instance, have we not seen an analogous campaign waged by Frito-Lay to relabel "junk food" as "fun food" or some such name? A recipient may occasionally respond to an unsolicited solicitation but continue to regard the entire class of such communications as "junk."
30. See "Stop the Junk Mail" Kit Soothes Raw Nerve of American Public; Cuts Out Virtually All Junk Mail While Allowing Wanted Mail to Get Through, PR NEWSWIRE, Nov. 21, 1995, available in LEXIS, News Library, Wires File [hereinafter Stop the Junk Mail]; Michael W. Miller, "Greens" Add to Junk Mail Mountain, WALL ST. J., May 13, 1991, at B1 (putting the figure at 63 billion for 1990).
31. Stop the Junk Mail, supra note 30. Others estimate that only fifteen percent of the unsolicited pieces of mail were discarded unopened. Miller, supra note 30, at B1.
32. See Herring, supra note 29, at 36.
33. See Rosenfield, supra note 3, at 82 ("Everyone knows that more than 90% of direct mail turns into literal junk; how many people get response rates of more than 10%, particularly in mass mailings?").
34. Postal Panel OKs Rate Cut for Junk Mail; Commission Rejects Hike in Price of 1st-Class Stamp, CHI. TRIB., Jan. 27, 1996, at N1.
35. See, e.g., Stop the Junk Mail, supra note 30.
36. A company marketing a "Stop the Junk Mail" kit that will filter out unwanted mail received 7,000 calls in its first two weeks in business. Id. Private Citizen, Inc. (1-800-288-5865), an Illinois company, sells a service to remove people's names both from junk mail address lists and national telephone solicitation lists.
37. See CHRIS CALLWELL, 50 SIMPLE THINGS YOU CAN DO TO SAVE THE EARTH (1991) (best-selling book urging a stop to unwanted junk mail as first suggestion).
38. See Paul N. Bloom, et al., Avoiding Misuse of New Information Technologies: Legal and Societal Considerations, 58 J. MARKETING 98 (1994) (describing, inter alia, environmentalists' shift from command "Stop Junk Mail" to "Stop Unwanted Junk Mail" in CALLWELL, supra note 37).
39. See Hatch, supra note 29, at 80 ("So far some 430 bills have been introduced in federal and state legislatures to limit ad mail, limit the access to names, the rental of lists and the perceived invasion of privacy."); Herring, supra note 29, at 36 ("There are currently 600 bills at the state and federal level which directly affect direct marketers, covering telemarketing, privacy and environmental issues.").
40. To be removed from junk mail lists, write to: Mail Preference Service, P.O. Box 9008, Farmingdale, N.Y. 11735-9008. To be removed from telephone marketing lists, write to: Telephone Preference Service, P.O. Box 9014, Farmingdale, N.Y. 11735-9014. In both cases, supply full name, variations on one's name, full address and phone number.
41. Hatch, supra note 29, at 80. Approximately 875 million names (including variations on the same name) have been deleted as of May 1994. Tara Aronson, Fighting Back, S.F. CHRON., May 25, 1994, at 1Z1.
42. Junk Mail Crusader Wins Battle in Small Claims Court (National Public Radio broadcast, Feb. 8, 1996) , available in LEXIS, News Library, Script File. A San Diego software engineer, Robert Beken, bought a book at a Computer City outlet. On the back of his check he wrote the following contract:
43. Ram Avrahami filed his suit against U.S. News and World Report for selling his name and address without obtaining his permission. Paula Squires, Lawsuit Could Force Direct-Mail Firms to Change Tactics, RICHMOND TIMES DISPATCH, Feb. 4, 1996, at E1. Mr. Avrahami filed the suit in the Arlington County General District Court (small claims) seeking $100 in compensatory damages and $1,000 in punitive damages. Id. The Court dismissed the suit without prejudice in February 1996 on the ground that it did not have jurisdiction to grant the relief sought. Paula Squires, Junk Mail Suit Unexpectedly Dismissed, RICHMOND TIMES DISPATCH, Feb. 7, 1996, at C1. U.S. News filed a parallel action in the Arlington County Circuit Court (trial court of general jurisdiction) for a declaration of the legality of its practice of trafficking in names and addresses. The trial in that case was held on June 6, 1996, the court ruled in favor of U.S. News, and, on September 11, 1996, Mr. Avrahami appealed to the Virginia Supreme Court. Steve Twomey, A Brave Heart Fights Fiercely For Our Names, WASH. POST, Sept. 30, 1996, at B1.
44. Terry Pristin, New Jersey Daily Briefing; Bill Would Curtail Junk Mail, N.Y. TIMES, Feb. 12, 1996, at B1; Ken Liebeskind, NJ Sen. to Propose Opt-in Legislation; Invasion of Privacy Must End, says Codey, DM NEWS, Jan. 22, 1996, at 1.
45. Rowan v. United States Post Office, 397 U.S. 728, 736 (1970).
46. Id. at 736-37 (upholding federal statute allowing recipient unfettered discretion to request that the Postmaster inform a sender to stop sending any future mailings to that recipient).
47. Id. at 736.
48. See, e.g., South-Suburban Hous. Ctr. v. Greater S. Suburban Bd. of Realtors, 935 F.2d 868 (7th Cir. 1991) (upholding municipal ordinance precluding real estate agents from mailing solicitations to homeowners who had indicated a desire not to receive those solicitations); Curtis v. Thompson, 840 F.2d 1291 (7th Cir. 1988) (upholding state statute with similar real estate prohibition); Baldigo v. Postmaster Gen., 514 F.2d 142 (7th Cir. 1975).
While these cases uniformly recognize the substantiality of an individual's privacy interest while in her home, the privacy interest of a public official in her office is quite circumscribed. United States Postal Service v. Hustler Magazine, Inc., 630 F. Supp. 867 (1986) (holding that Members of Congress cannot use the statute upheld in Rowan to stop receipt of lewd magazine at their offices because magazine publisher has an independent right to petition the government, which changes the balance struck in Rowan as applied to Congressional offices). What is left untested in the junk mail context is the strength of a business entity's privacy interest in regulating the inflow of junk mail.
49. See Bolger v. Youngs Drug Prods. Corp., 463 U.S. 60, 75 (1983) (declaring unconstitutional a federal statute that prohibited unsolicited mailing of advertisements for contraceptives); cf. Hannegan v. Esquire, Inc., 327 U.S. 146, 157 (1946) (invalidating Postmaster General's procedure by which it determined postal rates according to whether publication "contributes to the public good and public welfare").
50. Bolger, 463 U.S. at 72.
51. Id. (quoting Lamont v. Commissioner of Motor Vehicles, 269 F. Supp. 880, 883 (S.D.N.Y.), aff'd, 386 F.2d 449 (2d Cir. 1967), cert. denied, 391 U.S. 915 (1968)).
52. See, e.g., Florida Bar v. Went For It, Inc., 115 S. Ct. 2371, 2378-79 (1995) (5-4 decision) (allowing for 30-day post-accident ban on targeted mail by attorneys).
53. See id. at 2381.
54. See, e.g., In re R.M.J., 455 U.S. 191, 206 n.20 (1982) (holding that imposition of labeling requirement is constitutional); Texans Against Censorship, Inc. v. State Bar, 888 F. Supp. 1328 (E.D. Tex. 1995) (upholding attorney disciplinary rules requiring attorneys to mark unsolicited solicitations made by mail as an "Advertisement" when such mail is likely to provoke anxiety in recipient); Spencer v. Honorable Justices, 579 F. Supp. 880, 890 n.13 (E.D. Pa. 1984) (indicating labeling requirement for unsolicited solicitation by attorney sufficient protection of privacy for those potentially offended by solicitation); Florida Bar v. Herrick, 571 So. 2d 1303, 1305-07 (Fla. 1990) (disciplining lawyer who sent letter not marked "Advertisement"); see also Laroe, supra note 11, at 1549 (1994) (appendix collecting state laws requiring attorneys to identify solicitations as such).
55. Central Hudson Gas & Elec. Corp. v. Public Serv. Comm'n, 447 U.S. 557, 564-65 (1980).
56. Under current First Amendment doctrine, a regulation prohibiting condom advertisements also could be struck down as a content-based regulation that fails to remain viewpoint-neutral. See R.A.V. v. St. Paul, 505 U.S. 377, 387-90 (1992).
57. Revenues from telephone solicitations increased sixfold from 1982 to 1983. Telephone Calls from Computers May Be Curbed by Lawmakers, INVESTOR'S DAILY, Aug. 15, 1991, at 25.
58. Memorandum Opinion and Order, In the Matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 10 F.C.C.R. 12391, 12392 (1995) [hereinafter Memorandum Opinion and Order].
59. "The term 'automatic telephone dialing' system means equipment which has the capacity-(A) to store or produce telephone numbers to be called, using a random or sequential number generator; and (B) to dial such numbers." 47 U.S.C. § 227(a)(1) (1994).
60. For example, an auto-dialing machine with a cost of $1,800 enables the owner to dial 1,500 telephone numbers per day with no more effort than pushing a button. Ann Marie Arcadi, Note, What About the Lucky Leprechaun?: An Argument Against "The Telephone Consumer Protection Act of 1991", 1991 COLUM. BUS. L. REV. 417, 418 & n.5 (citing interview with manufacturer of automatic telephone dialing systems).
61. Nadel, supra note 9, at 103; Consuelo Lauda Kertz & Lisa Boardman Burnette, Telemarketing Tug-of-War: Balancing Telephone Information Technology and the First Amendment with Consumer Protection and Privacy, 43 SYRACUSE L. REV. 1029, 1063 (1992) ("[T]elephone messages received in one's home are more invasive of privacy rights than mail, television messages, or telephone messages received in the office."); see also Nadel, supra note 9, at 99 n.6 (summarizing results of a 1978 research report commissioned by Pacific Telephone Company). In the survey, only 0.1% of respondents "liked" receiving calls made by sales people, and only 9.1% "did not mind" receiving such calls. Id.
62. As one court has remarked: "A ringing telephone is an imperative, which, in the minds of many, must be obeyed with a prompt answer." People v. Weeks, 591 P.2d 91, 96 (Colo. 1979).
63. Nadel, supra note 9, at 103 n.23 (citing FRANKLYN HAIMAN, SPEECH AND LAW IN A FREE SOCIETY 146 (1981)).
64. Congress found that automated calls are "more of a nuisance and a greater invasion of privacy than calls placed by 'live' persons" because the caller "cannot interact with the customer except in preprogrammed ways" and these calls "do not allow the caller to feel the frustration of the called party . . . ." Telephone Consumer Protection Act of 1991, S. Rep. No. 178, 102d Cong., 1st Sess. (1991), reprinted in 1991 U.S.C.C.A.N. 1968, 1970; see also Nadel, supra note 9, at 100 n.7.
65. See supra note 40 (providing address of the Direct Marketing Association's Telephone Preference Service).
66. For anecdotal evidence of that frustration, see Thomas Petzinger, Jr., They Keep Workers Motivated to Make Annoying Phone Calls, WALL ST. J., Sept. 20, 1996, at B1 (describing the abuse and rejection faced by those who place junk phone calls).
67. See Telephone Advertising Consumer Rights Act, S. 1410, 102d Cong., 1st Sess. (1991) (presenting as a finding that "[m]any consumers are outraged over the proliferation of intrusive, nuisance calls to their homes from telemarketers").
68. Pub. L. No. 102-243, 105 Stat. 2394 (1991) (codified at 47 U.S.C. § 227 (1994)). For a discussion of the TCPA's legislative history, see Howard E. Berkenblit, Note, Can Those Telemarketing Machines Keep Calling Me?, The Telephone Consumer Protection Act of 1991 After Moser v. FCC, 36 B.C. L. REV. 85, 96-100 (1994).
69. Section 2(7) of Pub. L. No. 102-243 states:
Over half the States now have statutes restricting various uses of the telephone for marketing, but telemarketers can evade their prohibitions through interstate operation; therefore, Federal law is needed to control residential telemarketing practices.
70. See Report and Order, In the Matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 7 F.C.C.R. 8752 (1992) [hereinafter Report and Order].
71. 47 C.F.R. § 64.1200(e)(2)(iv) (1994) (requiring telemarketer to provide to called party: (1) the name of caller; (2) name of entity for whom call was placed; and (3) contact telephone number or address).
72. 47 C.F.R. § 64.1200(e)(1) (1994) (stating that the hours are as measured by the local time at the called party's location).
73. 47 C.F.R. § 64.1200(e)(2)(iii) (1994).
74. See Memorandum Opinion and Order, supra note 58.
75. 47 U.S.C. § 227(c)(3).
76. See Report and Order, supra note 70.
77. 47 U.S.C. § 227 (b)(1)(B).
78. 47 U.S.C. § 227(b)(3).
79. 826 F. Supp. 360 (D. Ore. 1993), rev'd, 46 F.3d 970 (9th Cir. 1995).
80. Moser v. FCC, 46 F.3d 970 (9th Cir. 1995) [hereinafter Moser II].
81. Id. at 971.
82. Id. at 974-75.
83. Id. Interestingly, in Judge Fletcher's opinion in Destination Ventures, Ltd. v. FCC, 46 F.3d 54 (9th Cir. 1995), decided five days earlier, she is silent when reviewing the lower court's opinion which, in dicta, considered the ban on automated calls to be a content-based regulation. Destination Ventures, Ltd. v. FCC, 844 F. Supp. 632, 638 (D. Or. 1994).
84. See 47 U.S.C. § 227(b)(2). The FCC adopted regulations exempting automated calls made by tax-exempt, non-profit organizations. 47 C.F.R. § 64.1200(c)(4) (1995).
85. Moser II, 46 F.3d at 973.
86. See id. (stating that the standard of review in either case is "essentially identical").
87. Id. at 974-75.
88. Id. at 975.
89. Id. at 972.
90. Compare Lysaght v. New Jersey, 837 F. Supp. 646 (D.N.J. 1993) (invalidating New Jersey statute banning auto-dialed commercial solicitations as violation of First Amendment); Moser v. Frohnmayer, 845 P.2d 1284 (Or. 1993) (invalidating Oregon statute as violation of Oregon Constitution) with State v. Casino Mktg. Group, 491 N.W.2d 882 (Minn. 1992) (upholding Minnesota statute as consistent with both state and federal constitution), cert. denied sub nom. Hall v. Minnesota, 507 U.S. 1006 (1993).
91. See 47 U.S.C. § 227(e)(1); Van Bergen v. Minnesota, 59 F.3d 1541, 1547-48 (8th Cir. 1995).
92. See Gormley v. Director, Connecticut State Dep't of Adult Probation, 449 U.S. 1023, 1023-24 (1980) (White, J., dissenting from denial of certiorari) (seeking to review decision upholding state statute that provides misdemeanor sanctions for persons who have "intent to harass, annoy or alarm another person" when making a telephone call).
93. Destination Ventures, Ltd. v. FCC, 46 F.3d 54, 56 (9th Cir. 1995).
94. 47 U.S.C. § 227(b)(1)(C).
95. See Destination Ventures, 46 F.3d 54.
96. Id. at 56-57. See infra text accompanying notes 187-91 for a critique of this reasoning.
97. Id. at 56.
98. Id. at 57 ("The possibility of future technological advances allowing simultaneous transmission and eliminating the need for paper does not alter this conclusion. We look at the problem as it existed when Congress enacted the statute, rather than speculate upon what solutions may turn up in the future.").
99. Connecticut was the first state to pass a junk fax law. See Michael M. Parker, Fax Pas: Stopping the Junk Fax Mail Bandwagon, 71 OR. L. REV. 457, 462 & n.22 (1992).
The story behind passage of Connecticut's law is ironic. After passage by the legislature, Governor William O'Neill was uncertain about signing the legislation. Id. He was persuaded to sign the bill after receiving by fax hundreds of letters opposing the legislation. Id. Receipt of these faxes had tied up his office's machine and had precluded receipt of time-sensitive information from the state's Office of Emergency Management on possible flooding. Id. The Governor stated that being subjected to a lobbying campaign by fax had "brought home" the need for junk fax legislation. Id.
Interestingly, signing the bill could not constitutionally do anything to alleviate the problems created by the fax lobbying campaign. The law reached advertising by fax and thus-as a restriction on commercial speech-could survive intermediate judicial scrutiny. The statute is silent with respect to lobbying, which is political speech situated at the core of the First Amendment's protective reach. Any prohibition on lobbying by fax would have to survive strict judicial scrutiny, a burden the state would not likely be able to meet.
100. See CONN. GEN. STAT. ANN. § 52-570c (West 1991); FLA. STAT. ANN. § 365.1657 (West Supp. 1992); GA. CODE ANN. §§ 46-5-25, 46-1-1(3) (Harrison 1990); ILL. ANN. STAT. ch. 720, para. 26-3 (Smith-Hurd Supp. 1992); MD. COM. LAW II CODE ANN. § 14-1313 (Michie 1990); MICH. COMP. LAWS ANN. §§ 445.1771-.1776 (West Supp. 1992); NEB