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Notes from the Field

Follow our researchers and fellows as they conduct research in the field.

August 2011

These last two weeks have been exhilarating and marked by jarring contrasts. It started at the graduation of the 12th generation of Professional Midwives from CASA (Center for the Adolescents de San Miguel de Allende) Midwifery School in San Miguel de Allende, Guanajuato, México. That same day, CASA inaugurated its government-subsidized pharmacy, where all medications cost 20 pesos or less, and the CASA clinic was formally included under Seguro Popular (public health insurance), a move that ensures that midwifery services at CASA will be free of cost to all. The Mexican Secretary of Health, José Ángel Córdova Villalobos (who is currently running for governor), and Guanajuato State Senator, Luis Alberto Villareal, were keynote speakers at the two events, respectively. The entire day was a fairytale about the miracle of socialized medicine — and the fairytale was all caught on tape by the press.
 
The next morning I woke up before dawn and began my journey to Veracruz. For 14 days I lived with traditional midwives from some of the poorest Nahua villages in México. Hermelinda Irene, a traditional midwife from Necoxtla, offered to host me. I slept in her wooden cabin, on a mat she laid out for me on the dirt floor. My sleep was deep and very restful, but I often woke up with fleabites, and in the daytime I suffered from maddening itchiness. Hermelinda Irene did not have much — no running water, no gas, no bathroom — but everything she had, she shared with me. She even made me a traditional Nahua blouse with the best materials she owns, telling me that the traditional costume will enchant the object of my desire and make him fall more in love with me.
 graduation
Her colleague, Pascuala, lives a few hundred meters away. Pascuala also quickly became a close friend. She gave me a baeta (black wool cloth that Nahua women wrap into a skirt) and faja (a sash used to secure the skirt). I accompanied her as she attended birthing women and as she made post-partum home visits. We ate together between visits — cactus, cactus and more cactus, sometimes with beans. When I left her house, she kissed me on the forehead and made the image of the cross over my face and chest, blessing me. She hugged me deeply, and I saw a glisten of tears in her eyes. She told me that this is not a goodbye, because we will be together again.
 
These friendships made my experience joyous, but other, darker experiences, broke my heart. Furthermore, these sad truths belied the fairytale about the miracle of socialized medicine that I had experienced just a few days before. In this village, people are “unseen” — their suffering goes unaccounted for. Many of them are unable to speak, read or write in Spanish, so their stories are not printed in newspapers — instead, columns are reserved for (generally unfulfilled) promises made by campaigning politicians — their beautiful lies splash across the front page, enlivened by colorful pictures.
 
This is the real truth: all too often, babies born in the indigenous Nahua mountains of Veracruz suffer from congenital deformations, and they usually die soon after birth. These painful sorrows are swallowed and not told. Children are dwarfed: 10-year-olds look as if they were five or six years old. People have nothing to eat, but they always have alcohol and Coca Cola in excess. Alcoholism infects the lives of many men, and as a result, domestic violence is rampant. One drunkard in Necoxtla — long crazy from the drink — has imprisoned his daughter in their home for the last 20 years. The few times she has emerged, the other villagers saw that she had been badly beaten — her eyelid was ruptured and permanently damaged, causing her right eye to bulge out of her face. Sexually transmitted diseases are common due to occupation-related migration--the predominant profession in the region is carpentry and the men travel to other states for weeks or months at a time to sell their hand made furniture.  Vaginal infections are frequent due to lack of hygiene, since many villagers use leaves as a substitute for toilet paper, the region suffers from chronic drought so bathing is infrequent, and few women use undergarments or menstrual pads.  Most of the women are anemic, and preeclampsia is as common in pregnant women as the common cold. One woman needed to be transported to the hospital immediately, but when they called the ambulance, the paramedics refused to come. She died.

In the Nahua mountains of Veracruz, many factors contribute to womens' reproductive decisions, and at times their reproductive rights are violated.  The most common contraceptive method is the IUD, but the women who have one claim that they were not explained the use or the effect of the IUD by the person who put the device in place.  As recipients of a monthly stipend from IMSS Oportunidades, they often comply with program requirements, such as receiving an annual pap smear, without understanding the purpose or the possible consequences of the medical interventions they receive.  However, in recent months, many women have gone to the IMSS clinic asking that their IUD be removed.  In their culture, a woman's honor is measured by the number of children she is able to mother, and a woman who desires fewer children es "una floja" ("a lazy one").  Also, the villagers are very observant of Catholic teachings, and many insist that couples should accept as many children as God blesses them with, without any type of human intervention or obstruction.  When the women go to the clinic asking that their IUD be removed, it is often because they desire to have more children, or because their husbands are about to leave for an extended period and, as an anti-infidelity strategy, would rather their wives not use a contraceptive method in their absence.  While I was in the clinic, a woman came with her husband saying that the IUD caused her a lot of pain and she wanted to have it removed.  The doctor performed a vaginal examination, and told her that the reason why she is having pain is because she has a vaginal infection.  He gave her medications for the infection.  When the couple had left, I asked him what type of infection the woman had.  He said, "No, she didn't have any infection.  I just didn't want her to take out her IUD."
 
Under these dire circumstances, traditional midwives like Hermelinda Irene and Pascuala struggle to fill in the gaping chasms left by “socialized” medicine. They are village doctors, human rights activists, health education instructors, psychiatric counselors and community leaders. Both teach courses on reproduction, sexuality and nutrition; make herbal teas for a great variety of ailments; intervene in instances of domestic violence; enforce moral standards; attend births; make home visits to pregnant women and new mothers; give advice to the distressed; and represent their patients in a struggle for respect from medical doctors and other authorities who may otherwise disregard the urgent needs of these marginalized individuals.
 
Due to a recent change in the law, midwives are prohibited from attending high-risk births. What this actually means, since almost all births in the region are classified as high risk, is that they are prohibited from practicing midwifery. Traditional midwives have been warned that if a mother were to die in childbirth while they are attending the birth, the midwife would be sentenced for murder and placed in prison. According to the law, their hands are tied.
 
In actuality, traditional midwives in the Nahua mountains of Veracruz must continue to practice midwifery. Their vocational and ethical commitment to their fellow villagers demands it. Pascuala was in tears when she told me about a recent infant mortality. Pascuala, obeying the law, sent a mother in labor to the regional hospital because she recognized the situation to be high risk. She pleaded with the doctors and nurses there to pay close attention to the woman as her labor progressed. A few days later she found out that the medical team had ignored her patient, and the baby had died as a result of their negligence. The regional hospital, Rio Blanco, is notorious for its hyper-saturation of patients. When there are not enough hospital beds, patients are given pieces of cardboard and told to lie down in the hallway. How can Pascuala ethically send her high risk patients to a place where they almost certainly will be mistreated and perhaps severely harmed? How can she not attend a birth when it is already in process and the paramedics refuse to come?
 
Horror stories about the hospital are not uncommon: one mother arrived at the hospital in active labor, and the nurses refused to attend to her. The desperate mother rushed to the restroom and gave birth to a stillborn child. The dead infant was born into the toilet. Having never been assigned a hospital bed, she left pools of blood on the hallway floor and the nurse scolded her for making a mess and forced her to clean up the blood.

These last two weeks have shown that socialized medicine in Mexico is socialized only for some and not for others.  At CASA, powerful changes are underway, suggesting a historic juncture at which great positive advances are possible. In Veracruz, many marginalized people experience blatant disregard for their human rights as a daily reality. A few brave souls, traditional midwives like Hermelinda Irene and Pascuala, fight to remedy the situation, but their efforts are not enough. For now, the fairytale does not come true for too many Mexican citizens.

July 2011


Leah Rorvig, Berkeley
Mistreatment of Transgender Women in the Health Care Setting
Tom Waddell Health Center - San Francisco, CA


The research interview: Never a dull moment

I am proud to be a “qualitative researcher.” Yes, you are not the first to meet this phrase with raised eyebrows and a cocked head. All that means is that rather than analyzing numbers (so-called “quantitative research”), I analyze words.

Qualitative research is ideal for gathering information-rich data. This data can then be used to write surveys, design social or health services, and more. I conceptualize qualitative research as swimming in a pool that is only 2 feet in diameter but very, very deep, whereas quantitative research could involve a vast ocean of data — but one that is only a foot deep!

Continue reading on the 'Berkeley in the World' blog →


Marissa Ram, Berkeley
Exposing the Hidden Consequences of Australia’s Restrictive Immigration Policies on Forced Migrants
New South Wales Council for Civil Liberties - Australia


The price of a disproportionate response

The glass-enclosed visiting room in Silverwater Prison is awfully bleak. Four young men walk in wearing white jumpsuits clearly too big for them. I shake one’s hand and he gives me a shy smile. We’re the same age, but his hair has started to turn gray since being taken from Villawood Immigration Detention Center to Silverwater Prison’s maximum-security unit about three months ago.

He’s anxious, thanking me repeatedly for visiting him. The sides of his fingers have self-inflicted cuts. He mentions to an advocate from Balmain for Refugees that he is worried about his mother, sisters and brothers back home. International calls from the prison are expensive; he could only afford to talk to his mother once for five minutes since coming here.

These young men were allegedly involved in the Villawood riots several months ago.  On the morning of April 20, 2011, two asylum seekers climbed on the roof of the main building. Distressed after the Australian Department of Immigration and Citizenship rejected their applications for permanent protection visas, they protested the lack of information and the length of the decision-making process. Eleven others joined them. During a six-day protest by up to 100 people, a fire damaged nine buildings. (One hunger strike/rooftop protest lasted 11 days).

Continue reading on the 'Berkeley in the World' blog →


Lis Powelson, Berkeley
Implementation of a Syringe Exchange Program and Condom Distribution in a Malaysia Prison
University of Malaya Center of Excellence for Research in AIDS - Malaysia


Nobody has it all

So after a few weeks and a lot of phone calls and emails, I finally got back into the prison to do my final interviews.

One of the most striking parts of this project has been the contrast here between some of the amazingly progressive policies that put the U.S. prison system to shame and some of the policies that seem to me truly inhumane. I think Americans often have a preconceived notion that we are ALWAYS more progressive than the “developing” world.

Sitting in the methadone dispensing room, which is also used for research, I am thrilled with the very idea! Real methadone treatment in the prison, something the United States isn’t willing to even touch. No one wants to “give drugs to drug addicts.” Malaysia is putting our prison policy to shame.

Continue reading on the 'Berkeley in the World' blog →

November 2009

Patrick Vinck with HRC colleagues, Phuong Pham, and Neil Hendrick

There are many countries around the world trapped in a cycle of poverty, conflicts and destruction, but few have received as little attention as the Central African Republic (CAR). Its northern neighbors, Chad and Sudan have made the headlines because of the crisis in Darfur. Its southern neighbor, the Democratic Republic of Congo, has been made (in)famous for its series of deadly wars since the 90s. Further to the East, the plight of civilians abducted and enslaved by the Lord’s Resistance Army in northern Uganda has been heard. The CAR has been affected by those events. Most recently, the Lords’ Resistance Army has abducted, killed and mutilated civilians in the South-East of the CAR. At the same time, the country has also experienced its own conflicts and violence, generally fueled by poverty and thirst for power. 

To better understand the situation and events that took place in the CAR over the last 10 years, we decided to conduct a population-based survey here. The project is similar to work we have conducted in Iraq, Rwanda, Uganda and the Congo: We will randomly select civilians throughout the country to ask them about their experiences with violence and their opinions about a range of issues related to peace and reconstruction. The study will lead to a report and recommendations that we will discuss with local and international actors. Openly distributed and freely available, the report will provide objective and unbiased information.

This is our second time here, and we have now been in the CAR for over a month, planning the study, interviewing local actors, developing and piloting the questionnaire, and organizing the data collection. Because capacity building is very much a part of our philosophy, we have also organized trainings on statistical analyses for the National Institute of Statistics (ICASEES) who will be carrying out the census next year.

 In a few weeks we will start data collection, coverings thousands of kilometers to reach about 100 remote villages and conducting about 1,800 interviews. We have found great local partners and are training  a team of about 20 local interviewers that will be with us in the field. The project is also an exciting opportunity for the first practical application of our new digital data collection system (you can learn more about KoBo here: http://www.koboproject.org/). We will use PDAs for data collection, and, with generous support from SOLIO (http://www.solio.com), we will use solar chargers to power them!

Excitement is building as the true field work is approaching, but numerous challenges remain. The security situation is unstable, especially in the North. There are also practical challenges.  Perhaps ironically, the country has been voted by National Geographic as “the country least affected by light pollution”. Indeed, the daily rains have eclipsed the sun during the day, while daily electricity cuts put most of Bangui (the capital city) in the dark after 6 pm. If the rain continues, access to the villages through rough dirt roads will be challenging. We have also financial challenges: this is one of the last countries where ATM machines don’t exist and credit cards are useless – after all, the human development index puts the CAR next to last. Despite these challenges, indeed because of them, it is important that we are able to complete this research that will give a voice to the Central Africans and provide data much needed by agencies active on the ground. The things we learn on the ground may raise awareness of the conditions here and shed light on a nation that has been too long in the dark.

Figure 1: Regional Conflicts (source: HDPT-CAR)CARmap

 [We thank our donors Humanity United and the MacArthur Foundation for their flexibility and their financial support, without which we would not be able to carry out the work here.]

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August 2009

At the end of the program, I was observing the seniors, and they were talking to Filipino people.  And I said, they don’t know English, so how are they talking?  But still, they are talking…She was talking in English, and they were answering in Hindi, but still they were happy.  And that’s what I told them during the program: today, I have brought our new friends.  So we don’t want to be a frog of one small pond.  We will expand our knowledge, our culture, to other people, and in the same way, we will accept their culture.  -CAPS Ambassador from the India Community Center

My last entry presented the case of a man in his seventies, from Pakistan, who had been granted asylum in the U.S., but had not been able to complete his green card application correctly.  He endured two years of intermittent homelessness in the East Bay before a CAPS program “community ambassador” was able to connect him with the International Rescue Committee, translate the necessary applications to obtain affordable housing and food stamps for him, and guide him through health care enrollment.  He finally completed his asylum case and his access to these services just a few weeks ago.

The dimensions of this case are not unique.  A CAPS client from El Salvador had her asylum petition denied when officials confused her file with that of another woman with the same name.  Because of her jeopardized immigration status, this woman sought health care only when a chronic problem had become life-threatening, leaving her with insurmountable medical debt.  Again, a CAPS ambassador worked with this client for months, eventually obtaining the asylum she had initially sought, annulling her medical debt, and enrolling her in Medi-Cal.  In such cases, the ambassador applies her 40-hour training to a wide array of personal and bureaucratic needs: she makes referrals, interprets, and translates, but also functions as a lay therapist, and perhaps even as temporary “family.”

If all CAPS did were to provide community-based outreach and advocacy to people in such circumstances, it would be a world-changing program.  But another aspect of its work is arguably just as important: its unification of communities that otherwise might never intermingle, let alone organize together for social change.  Because CAPS trains volunteers from seven different ethnic and faith communities, the Program naturally brings disparate minorities together in pursuit of common interests.  As one ambassador put it: “it’s a ‘we’ situation, not just an individual situation.”

Some of the Program’s most meaningful work, in other words, is incidental to helping seniors meet their basic needs through community support; rather, it consists of ambassadors networking with each other.  Ambassadors who are Muslims from Pakistan have gone to the Diwali celebration at Fremont’s Hindu temple for the first time, through CAPS connections; Sikhs and Hindus who grew up with Muslim neighbors in India have been to Eid celebrations for the first time, not in India, but in Fremont, also because of CAPS.  Through program planning, members of different communities have discovered common challenges, such as changes in family structure over the course of immigration, or seniors being cut off from basic services by linguistic and cultural barriers.  Through this recognition of shared obstacles, the seven communities participating in the CAPS program have bonded in ways they otherwise never would have.

As an HRC fellow, I have helped with CAPS’s sustainability plan and future funding opportunities, in addition to the Program evaluations.  As we look to the factors that have made CAPS worthy of continuation, this sort of community-building takes a center role alongside the more obvious goals of increasing knowledge of services and connecting clients to the resources they need.  CAPS has therefore suggested, to the rest of the world, that given a strong human services department and a motivated volunteer base, any municipality could pull disparate groups together for community-driven promotion of access to basic services.  As a means to realize the dream of “freedom from want” inscribed in the Universal Declaration of Human Rights, the Program has come to exemplify, for me, the revolutionary power of peaceful, local, community-driven action.

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July 2009


Brian Parker
Hastings College of the Law
Amazon Rainforest, Ecuador


A Blackened Jungle

A petroleum waste pit is something that simply needs to be seen with your own eyes. Smelled. Trudged through as your boots stick to the shiny crude embedded in the ground. Led by Donald Moncayo of the human rights organization Frente de Defensa de la Amazonia, I went on an aptly named “Toxi-Tour” through the jungle in Lago Agrio, Ecuador to see the environmental damage left by ChevronTexaco. We climbed through a hole in the fence and entered Texaco’s old stomping grounds where three flaming pillars of burning excess gas led the way to one of the infamous waste pits, a black hole parked in the middle of the rainforest.

The initial disgust of the pit (shown below), unlined and filled with pure and poisonous crude, was soon met with disbelief as Donald led us to the “gooseneck.” Like most pits in the area, Texaco had attached a pipe at ground level that diverts overflow from the pit when it rains (and it rains almost everyday in the jungle) into the nearest stream or tributary leading to the river. As you probably remember from 5th grade science class, oil rises to the top; and that’s exactly what floods through the gooseneck pipe and gets siphoned into the stream. The bluntness of the company’s system of pollution was striking. 

On the drive to the next site we see 20 people, children and families, playing and bathing in the river below the pit we just visited. It’s Sunday and it’s hot; a perfect day for a swim. At this point in the case, the people know the rivers are contaminated, but without any other sources of water, they have no choice but to turn a blind eye.

To understand the recent devastation caused by the contamination, you first need to get a sense of the initial optimism brought to the indigenous communities by the arrival of Texaco in the early 70s. Kevin Koenig, who works for the non-profit conservation organization AmazonWatch and joined me on the trip, wrote on the blog Chevron in Ecuador,

When Texaco found oil, it was a Beverly Hillbillies moment ("oil that is...black gold...Texas tea"). Touted as a new era, oil was supposed to be the silver bullet that would bring Ecuador out of poverty and permanently put Ecuador on the road to prosperity and international importance. So said Texaco. 
In 1972, Texaco's first barrel of oil was paraded through Quito's historic center. Historic footage shows people lunging to touch the barrel for luck. The archdiocese of the Catholic Church blessed the feted barrel. Texaco promised to bring state of the art, modern U.S. oil industry technology. Ecuador joined OPEC. It gained access to international credit lines, and borrowed with gusto.

But it wasn't long until the blessing turned into a curse. Oil was no panacea. Ecuador didn't become a bastion of prosperity. And, unlike Jed, Jethro, and the Clampett kin, local indigenous peoples couldn't just flee to some fancy enclave and start anew. This was a sitcom where a foreign company drills for oil on the Clampett's land without their permission, dumps all the toxic wastewater and crude byproducts in their drinking water, then takes the money and runs. Not exactly must-see TV.

One family we visited built their house 30 yards from an oil well over 20 years ago. The mother (pictured below, right) had 7 children, the youngest of which was born and raised next to the operating well. As a little boy he would play in the pits, covered in oil.  His mom always told him not to splash around in the pits because the oil stained his clothes, not because it was dangerous. No one ever told them about the poisons in hydrocarbons.  He died at 14 of leukemia. Now the mother suffers from a debilitating skin ailment that the doctors cannot diagnose and anemia. The river they bathe in is connected to a “goosenecked” waste pit that releases petrol waste overflow into the tributary. The water they drink comes from a well drilled only 100 meters from an unlined waste pit. They have six hectares of land that barely produce enough bananas, cocoa, and corn from the contaminated soil to survive.  Why then, do they stay? The answer was devastating. They simply have nowhere else to go. The mother begged, “We would run from this house if we could.”

This is the legacy left by ChevronTexaco. The cost-cutting practices used by the company were inexcusable, immoral, and also racist. A travesty like this would never and could never happen in a white neighborhood in the states. The bottom line is that the indigenous people in Ecuador were seen as expendable by the company. A calculated externality that ChevronTexaco knew it could easily manipulate. Some attribute this flagrant brutality to the times; an epoch of celebrated corporate greed that cut corners for the advancement of the American economy. Yet, as much as Chevron would like to convince the public that the era of irresponsibility is over, that the company has moved on towards green energy and investing in local communities, the massive marketing campaign is like lipstick on a pig. Chevron faces human rights allegations in Kazakhstan, Nigeria, Angola, Chad-Cameroon, the Philippines, Iraq, Canada and Burma; not to mention environmental crimes in Alaska, Colorado, Utah, Wyoming, Mississippi, New Jersey, and California. Download the Alternative Annual Report to see how green the company really is.

In Ecuador, for example, Chevron still plans to drag the case out for another decade at the least, knowing that the those delays will unquestionably lead to suffering and death in the Amazon. The company has shown in the handling of this case that it will spare no cost for legal fees and public relations expenses.  This, for me, is the real dagger. If Chevron had used the estimated $100 million worth of legal fees spent so far in this case for repairing the damage caused to the environment instead of to the company’s reputation, lives would have been saved. Just last week, Chevron attorney James Craig said the case will undoubtedly go on past the end of this decade, perhaps past the end of the next decade. That means that 30 years might pass after the indigenous people originally filed the lawsuit informing Chevron of the suffering caused by the company’s contamination. How many illnesses and deaths could have been avoided in that time? How many can still be prevented?  Unfortunately, these aren’t the type of calculations discussed in Chevron’s boardroom meetings.  

As of right now, we are in the final phase of the trial in Lago Agrio. The court appointed expert estimated the total damages at $27 billion. Now, the final decision is in the judge’s hands. While we expect a judgment before the end of the year, no matter the outcome the fight will continue for years to come.  Chevron has maintained that they will file an immediate appeal in Ecuador if the judge rules against them. In the meantime, the company continues to slander the Ecuadorian judiciary (even though they were the ones who pleaded with the court to move the case from the U.S. to the “fair and impartial courts of Ecuador” in the first place) and run smear campaigns against the people and organizations fighting for justice in the Amazon.

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Notes from the Field

It’s hot and I’m sweaty. The monsoon rains are pounding outside my window here in the urban jungle that is Manila, in the Philippines, where my wife and I have spent the past month working to get our project - Face the Change – off the ground.

It’s not so much the hot weather that brought us here – though that would be appropriate because our project focuses on climate change – but cheaper childcare. We’re at my in-laws and it’s only in Manila that we can afford to hire a nanny fulltime to look after our 18-month-old daughter.

I spent many years as a foreign correspondent and worked with a couple of international organizations as a communications specialist. Then I decided to do a Masters of Public Policy at UC-Berkeley. While it’s extremely challenging, it is also my creative escape where I get to focus and expand my mind on things that truly matter to me. Now as I explore the nexus between human rights and climate change, I can feel how it pulls on every experience I’ve ever had.

Face the Change is a web-based advocacy campaign that will use journalism-style stories to show how climate change is already impacting people around the world and how it will lead to massive and unprecedented social and human rights challenges in the coming years. So yes, whether you believe it’s man-made or not, climate change is happening here and now.

Together with a fellow grad student working out of his home in Berkeley, we’ve spent the past few weeks researching the human effects of climate change. The research is relatively new but the messages are clear. Climate change will likely cause forced displacement of massive groups of people, instigate the spread of new diseases, lead to the threat of new conflicts and increase poverty as people lose their sources of livelihood.  We’re writing journalism-style stories based on the science about how climate change will impact people in different regions of the world. The information will be compiled in an interactive map we’re designing – sort of a one-stop shop that brings together reports and research, categorized by country and themes. As the site grows, we’ll also be telling stories about real people being affected by climate change, using video, podcasts, and photo essays.

Another part of our project is a feature-length documentary that will be produced in partnership with a film company based in San Francisco. It will tell the story of how the Maldives president is trying to save his country from drowning as a result of rising seas.
 
In a few weeks I myself will travel to the Maldives to get my feet wet, literally and figuratively, in order to gather a few stories on how the people themselves are preparing for or trying to cope with climate change. I’ll be traveling with video equipment that has been purchased thanks to the Human Rights Fellowship. If I’m lucky, I’ll be able to spend some time with President Nasheed, a poet and former political prisoner, to find out if he really believes that he can make a difference on climate change. He also says that he plans to buy a new homeland for his people later on. I want to know where.

There are days when I wonder if I’m being too ambitious with what I want to achieve with Face the Change. I look at my little girl and wonder if anything we do now could truly make a difference for the world that she will inherit. But doing nothing is worse so I keep going.

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Notes from the Field

I am working this summer with a program that is local to the Bay Area, but serves people from all over the world: Fremont’s Community Ambassador Program for Seniors (CAPS). Fremont, a city of about 200,000 people, is unusual both for its ethnic diversity and for being home to many people who have immigrated to the U.S. in their old age, often following their adult children. In 2005, a community-based needs assessment revealed that many seniors in Fremont could not access such basic social services as health care and transportation, often for linguistic or cultural reasons. In human rights terms, these seniors lacked many of the basic resources described by Article 25 of the Universal Declaration of Human Rights, which affirms the right to “medical care and necessary social services,” particularly for elders and other inherently vulnerable groups.

The CAPS program, initiated in 2007, responds to this gap by training bicultural, multi-lingual volunteer “ambassadors” from within seniors’ own communities to perform information and referral services. Ambassadors also offer translation/interpretation assistance and emotional support, particularly as seniors face such grave issues as deportation and medical bankruptcy in cultural and linguistic contexts they cannot navigate alone. My primary roles with CAPS this summer are to assist in the program evaluation; help to facilitate each community’s transition from the initial funding period into the next stages of the program; and help with fundraising and other publicity needs of the program. In practice, I am interviewing ambassadors to collect their reflections on the program, attending community meetings focused on provision of services to the most vulnerable community members, and collaborating on several reports and grant applications.

As a student of medicine and public health, I am particularly interested in CAPS as a community-driven means to health care access. I have been particularly struck, though, by the inseparability of basic social needs: hardly anyone seems to need one basic resource, such as housing, health care, or legal aid, without also needing others.

A case that resolved recently illustrates this point. A 71-year-old man who had come to the U.S. from Pakistan under political asylum approached an ambassador at the mosque they both attend. Estranged from his wife, this man had been sleeping in an abandoned garage, and eating only the community center’s free meals. His difficulties with English had led him to complete a green card application incorrectly, so he lacked the documentation needed to access the services to which he was entitled under asylum, and was afraid to bring attention to himself by appealing his case. Because the ambassador was accessible at the mosque, however, this man was able to connect with the help he needed, including translation and interpretation, within his own community. Working with her contacts in the Human Services Department, the ambassador connected this client with the International Rescue Committee, which helped him to obtain his green card; she also helped him to access food stamps and to find affordable housing.

This critical situation illustrates the clusters of needs with which many clients present: immigration crises, perhaps involving trauma and persecution in home countries; housing that is crowded or otherwise dangerous; and linguistic (or even legal) barriers to self-advocacy. But ambassadors do not only build bridges between such isolated people and the resources they need; they also network with each other through regular meetings, sharing advice and simultaneously building solidarity between different ethnic and faith communities. Having seen how this model empowers communities to make public services accessible to the people who need them most, we are now focused on sustainability, and propagation to other communities that might benefit from a similar program – two themes I plan to address in my next entry.

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