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Email Computing FAQs

General

  • How do I set up my e-mail at home? (using Mozilla or Outlook)
  • How do I manage my e-mail account (e.g. change the password or add a vacation message)?
  • How do I manage my e-mail quota?

Attachments

  • How do I save e-mail attachments?
  • How do I make sure the attachment is safe to open?
  • What can I do if an attachment doesn't open?
  • When various people email me attachments, I don't get the attachment and get an email body filled with gibberish instead. What should I do?

Mozilla

  • Setting up your e-mail in Thunderbird
  • go to Mozilla tutorials

Remote Access

  • How do I access e-mail while traveling?

Spam

  • What is spam and why do I get it?
  • How can I avoid spam in the future?
  • Is there software available to help filter spam?

Webmail

  • How do I use Webmail to manage my email account?
  • What browsers work with Webmail?
  • I am denied access whenever I try to use Webmail. When I try to log in, I receive the message "Session timed out. Please log in again."

Other

  • Does IS&T support Outlook?
  • Is the e-mail server down?

UC Berkeley School of Law

215 Boalt Hall
Berkeley, CA 94720-7200
510-642-1741

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